Head of Logistic & Warehouse
Head of Workshop Equipment & Layout building
Hitachi Rail STS SpA
Special CMS - Cars Monitoring
System project (derived from the SGM Warehouse Management System solution) to digitize the processes of
moving "cars" or railway carriages during their construction throughout the construction process within
the production plant of Hitachi Rail STS S.p.A. in Pistoia.
Hitachi Rail STS S.p.A. is an integrated railway group, leader in the mobility sector, which offers
sustainable solutions capable of guaranteeing safe and comfortable transport for passengers. We are
distinguished by our sophisticated operational (OT) and production technology, state-of-the-art IT and the
high quality and reliability of our products. Our goal is to use our technology and our work to contribute
to the creation of a sustainable society and the well-being of people around the world, improving their
quality of life.
In 2021 we launched an initiative aimed at improving the efficiency of one of our most important processes
in the production sector, namely the internal handling of the carriages and railway trains that we build at
the Pistoia plant.
The innovative startup Dogobit (in partnership with Superutensili) was chosen as our partner for the
development of this project, in which practically all the production departments of the Pistoia plant, the
testing department, the planning function and obviously the maneuvers department were involved.
As part of the development of the CMS Dogobit immediately maintained a constantly proactive approach aimed
at involving all the stakeholders involved, accepting the various requests and wishes.
These elements, combined with the high competence and the ability to grasp all the needs expressed by
Hitachi, have created a strong synergy and collaboration within the working group, aspects that have
allowed (even starting from scratch) the development and creation of the CMS system in a relatively short
The new software, based on an extremely interactive and user friendly operating logic, thanks to a digitized
map of the plant on which the carriages and trains present in the plant are represented, allows you to
program the movement inside the plant in few clicks by the department's heads enabled and authorized to
enter this type of request. In this way, the backlog of the handling missions to be performed is generated
and sent in real time to the crews of the maneuvers on their mobile devices, so they, directly on the field,
can perform and confirm that they have been carried out their task.
The complexity of our Production Process is represented by various factors, characteristic and unique of
this sector, and handling activities are one of the main ones as they are fundamental for guaranteeing its
Despite these aspects and these complexities, the system was created and developed managing to meet 100% of
our requests and its full use was achieved without particular difficulties, already during the first week
after go-live and actually exceeding the expectations we had accrued. In fact, it was immediately possible
to perceive the advantages of the new tool with the full satisfaction of all the functions directly involved
but also staff functions, such as our Security and Planning bodies, which thanks to the CMS today have the
possibility of accessing quickly and immediately to a whole series of data that were not available before.
One tool above all, the interactive map that updates in real time allowing you to have an
immediate view of where each carriage or convoy is, where they have been and where they will be, is an
extremely powerful tool that has allowed us to project the management of this portion of the business in a
logic in step with the current times and which lays the foundations for a series of possible future
additions on which we are already hypothesizing possible evolutions for the extension of the new system in