Supervisor Pro is the FSM (Field Service Management) solution for the programming, supervisioning and reporting of the activities provided for internal orders or Global Service contracts.
The solution, through the use of a Web management console and a Mobile app, makes it possible to:
Multi-units and multi-order environment to enable compartmentalized access to activites data from both members of the units of your company and your customers.
Web based management console, with an easy and intuitive interface, that does not need any installation on users PCs.
Native app for mobile Android devices, able to work also offline, that automatically manage the transmission of data when in coverage.
Maximum flexibility thanks to the possibility to parametrically define the structure of the forms you need in order to collect data based on a wide variety of input type fields: text, integer and decimal number, select, radio button, checkbox, date and date/time picker.
Complete management of the scheduling, assignment and tracking of all the activities. Use of complext patterns in order to deal with recurrent activities.
Geo-referencing of customer's offices/places in which activities must be executed in order to view them on map both on the console and inside the mobile application.
Chance to associates geomwtric shapes to the type og places where activities have to be executed and to import cartographic data from GIS systems.
Internal chat to enable interaction between internal users and customer supervisors on every single activity.
Multi-language available interface for the management console and native app.
Scanning of barcodes and qr-codes using the device camera.
Digital signature acquisition on the display of the mobile devices using finger or capacitive pen.
Chanche to attach Photos and Videos coming from the device camera.
Systematic and automated storage of collected data in a cloud repository always available.
Data security guaranteed by the use of secure communication protocols.
Full integrability with third parties systems thanks to the availability of Rest APIs.
Thanks to the new Supervisor Pro reporting module, we were able to dispose of our old Access application, bringing all the data and reports we had into a modern cloud solution, plus all the other functions that this platform offers us in terms of organization, planning and reporting.Read the entire contribution
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