Supervisor Pro is the complete solution for orders management designed for companies and cooperatives that need to manage activities related to internal orders or for the execution of outsourced services (Global Service, Facility Management).
The solution, through the use of a Web management console, makes it possible to:
The solution is available in two variants designed for companies focused on services management and worksites management.
A multi-company and multi-division environment that allows for adequate access to data on orders and related activities by both your company's staff and your clients' staff.
Web-based administration console with a simple and intuitive interface that requires no installation on user PCs. Responsive interface with sections specifically designed for access from smartphones and tablets.
Complete management of planning, assignment, and tracking of the execution of various activities. Availability of complex patterns to manage the recurrence of activities and their massive rescheduling.
Ability to support orders and data with various types of documents (including photos and videos) through document sections that allow you to manage versioning, deadlines, and role-based access to each document.
Real-time cost and revenue monitoring thanks to the ability to manage all fixed cost and revenue items and dynamically calculate costs and final balances for interventions performed by setting specific rates for each type of activity and order.
Trouble ticketing module fully integrated into the system that allows you to interact in real time with your customers and allows you to link the activities performed and the related support costs to the relevant orders.
Ability to compile activity reports or collect specific field information directly from your smartphone thanks to sections specifically designed for mobile use..
Acquisition of digital signatures to validate intervention reports by tracing the mark on the device display with a finger or a special stylus.
Ability to geo-reference customer locations/places where activities are performed to view them on a map on both the console and the mobile app.
Management of the association of geometric shapes ("shapes") to the locations where activities must be carried out, with the possibility of importing cartographic data from GIS systems.
Form for entering estimates that can be linked to activities after acceptance.
Full integrability with third parties systems thanks to the availability of Rest APIs.
Multilingual interface for both the web console and the native app.
Low infrastructure costs for in-house installation.
Cloud installation option to reduce total cost of ownership (TCO).
Thanks to the new Supervisor Pro reporting module, we were able to dispose of our old Access application, bringing all the data and reports we had into a modern cloud solution, plus all the other functions that this platform offers us in terms of organization, planning and reporting.
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